Shipping policy
Thank you for shopping with Växtbutiken. Below you will find information about how we handle deliveries.
Orders and processing time
We ship orders every weekday. Orders placed on weekends or public holidays are shipped the next business day.
Deliveries within Sweden
- Carriers: DSV (delivery to pickup point) and PostNord (home delivery)
- Delivery time: 1–3 business days after the order has been shipped
- Shipping: SEK 49 to a pickup point, SEK 59 to your home
- Free shipping on orders over SEK 599
Deliveries within the EU
- Carrier: DSV, home delivery that can be changed to a pickup point. Deliveries to Finland are sent with DHL Parcel Connect.
- Delivery time: 3–5 business days after the order has been shipped
- Shipping: €9.95 to EU countries, €14.95 to Finland
- Free shipping on orders over €149 (Finland: €199)
Shipping costs
Shipping is a fixed price per order and is shown at checkout before you complete your purchase. Which shipping options are offered depends on the delivery address.
Where we deliver
We do not deliver to every country, and some products can only be sent to certain countries. If a product cannot be shipped to your address it is shown as unavailable and cannot be added to the cart.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delays
We are not responsible for delays caused by carriers, customs handling or other circumstances beyond our control. Please contact us at info@vaxtbutiken.eu if your order is delayed.
Damaged or lost packages
If your package is damaged or lost, please contact us as soon as possible at info@vaxtbutiken.eu with your order number and photos of any damage.